Desk open 24x7, first reply in about 90 seconds
Contact FairPlay Pro — Instant Chat Pickup Plus a Written Note for Refund Questions
Use this page when FairPlay Pro needs to fix something involving money or your account: a deposit missing from the balance, a payout that bounced, a sign-in that keeps failing. WhatsApp chat is the route, and pickup takes roughly 90 seconds, 24x7. Refund cases get one extra step, a written note, laid out further down.
Fast FairPlay Pro Contact Details for Chat and Payouts
One channel. FairPlay Pro answers in WhatsApp chat, day and night, and the number below is there for you to save, not to dial from this page.
Most chats that drag on do so for a boring reason: the first message says "hi" and nothing else, so the agent has to ask who you are before looking at anything. Send your FairPlay username and the problem together and that round trip disappears.
- FairPlay Pro number
- +91 81097 11726
Printed here for reference only. Refund notes and UTRs pile up in that one chat thread, so reply inside the old thread instead of opening a fresh one every time. - First reply
- About 90 seconds, 24x7, including late-night match hours.
- First message
- Username plus one line on the problem. A screenshot helps when a screen shows an error.
- Payout still missing
- Past 20 minutes on UPI, add the UTR to the chat straight away.
- No ID yet
- The FairPlay Pro register page covers the three details the desk asks for; opening an ID takes roughly 3 minutes.
Longer answers on reply times, what the agents can and cannot change, and the UTR routine sit on the FairPlay Pro customer care number page. This contact page is the short version, and who runs the desk is covered on the about FairPlay Pro page.
Refund Questions to FairPlay Pro: Send a Safe Written Note
Chat is quick, but it scrolls. A refund question (a deposit that never credited, say, or a payout that bounced back) needs facts someone can read later without scrolling through twenty lines of back-and-forth. So FairPlay Pro asks for chat first and then a single written note laid out like this:
- Your FairPlay Pro username, spelled exactly as you sign in with it.
- The amount in rupees and whether it was a deposit or a withdrawal.
- The method, UPI or bank transfer, with the date and rough time.
- The UTR or bank reference, if your app shows one.
- What you want done: credit the balance, or send the money back.
A common pattern. Someone deposits ₹100 by UPI, the balance does not move, and they fire off four short messages over a few minutes, each with one new detail. The agent has to stitch them together. The same person sending one note with all five lines above usually gets a clear answer on the first read, which is the whole point of writing it down.
More Official FairPlay Pro Help Pages
Contact FairPlay Pro: Quick Answers on Replies and Refunds
How fast does FairPlay Pro reply on WhatsApp chat?
Usually in about 90 seconds, at any hour, because the FairPlay Pro desk runs 24x7. Replies come quicker when your first message already carries your username and the problem in one line, since the agent can check your account without asking a follow-up question first.
How do I raise a refund question with FairPlay Pro?
Start in WhatsApp chat, then send one written note with your FairPlay Pro username, the amount in rupees, the method and time, and the UTR if you have it. If a UPI payout is still missing after 20 minutes, the UTR is the first thing the desk will ask you for.